ABC for Success

Advanced Fares

Airline Product

All Fares Plus

Annual Tax Update

Architecture of Selling

Balanced Score Card

Black Economic Empowerment

Best Practice Presentation - Sustainable BEE

Customer Experience Management Africa Summit

Club Travel Product

Companies Act Implementation

Complaint Handling

Conflict Management

Consumer Protection Act

Corporate Governance

Day in the life of

Developing your Management Potential

Disciplinary Skills Workshop

English Improvement Course

Fares & Dynamic Packaging

Firemarshall Training

First Aid Level 1

Fraud Training

Graphic Design

How to build a Strategic Sales Plan

How to develop Technical Specialists into Managers

IMP

- Core problem solving skills

- Diversity management & business ettiquette

- First time leadership & motivating other/Assertiveness & working through conflict

- Fundamentals of labour law & disciplinary

- Intro to commercial environments & finance

- Managing team productivity & performance/Fundamentals of coaching others

- Personal effectiveness (task, time & stress management)

Implementing "Plain Language" as per the Consumer Protection Act

Induction

Internet Marketing

Interpersonal Leadership

IT Infrastructure Africa Summit

Key Skills for Effective Managers

Leveraging Social Media

Managers Mistakes

Marketing Indaba Workshop

Performance Appraisal Workshops

Presentation Skills

Project Management Course

Recruitment, Selection & Appointment Candidates

Retaining Scarce & Critical Skills Selling Skills

Telephone Etiquette and Frontline Reception Skills

Tender Training

The Psychology of Customer Service Workshop

Time Management & Personal Productivity

Utilising Resources

 

PERSONAL & PROFESSIONAL DEVELOPMENT

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