ABC for Success
Advanced Fares
Airline Product
All Fares Plus
Annual Tax Update
Architecture of Selling
Balanced Score Card
Black Economic Empowerment
Best Practice Presentation - Sustainable BEE
Customer Experience Management Africa Summit
Club Travel Product
Companies Act Implementation
Complaint Handling
Conflict Management
Consumer Protection Act
Corporate Governance
Day in the life of
Developing your Management Potential
Disciplinary Skills Workshop
English Improvement Course
Fares & Dynamic Packaging
Firemarshall Training
First Aid Level 1
Fraud Training
Graphic Design
How to build a Strategic Sales Plan
How to develop Technical Specialists into Managers
IMP
- Core problem solving skills
- Diversity management & business ettiquette
- First time leadership & motivating other/Assertiveness & working through conflict
- Fundamentals of labour law & disciplinary
- Intro to commercial environments & finance
- Managing team productivity & performance/Fundamentals of coaching others
- Personal effectiveness (task, time & stress management)
Implementing "Plain Language" as per the Consumer Protection Act
Induction
Internet Marketing
Interpersonal Leadership
IT Infrastructure Africa Summit
Key Skills for Effective Managers
Leveraging Social Media
Managers Mistakes
Marketing Indaba Workshop
Performance Appraisal Workshops
Presentation Skills
Project Management Course
Recruitment, Selection & Appointment Candidates
Retaining Scarce & Critical Skills Selling Skills
Telephone Etiquette and Frontline Reception Skills
Tender Training
The Psychology of Customer Service Workshop
Time Management & Personal Productivity
Utilising Resources